Teams & Leadership — Project Smart Ireland

Teams & Leadership

Great projects are delivered by great people. Learn how to build, lead, and motivate a high-performing project team in any Irish organisation.

Explore Team Roles
4 Core Team Roles 3 Leadership Styles Irish Context Included
TEAM PERFORMANCE OVERVIEW
Team Health
82%
Leadership 35%
Planning 25%
Execution 22%
Comms 18%
4
TEAM ROLES
3
LEADERSHIP STYLES

PMI Aligned

PMBOK 7th Edition

What Makes a High-Performing Project Team?

A project team is more than a group of people assigned to complete tasks. According to the PMI PMBOK Guide 7th Edition (2021), a high-performing project team is characterised by shared ownership, mutual accountability, and a collective commitment to project outcomes. The project manager's role is not just to manage tasks — it is to create the conditions in which a team can thrive.

Research by Northouse (2021) consistently shows that the quality of leadership within a project team is the single greatest predictor of team performance. For Irish small businesses and charities, where teams are often small, multi-functional, and resource constrained, this relationship between leadership quality and team outcomes is especially pronounced.

Tuckman's (1965) foundational model of team development — Forming, Storming, Norming and Performing — remains one of the most widely cited frameworks in project management. Understanding where your team is in this journey allows project managers to adapt their leadership style to the team's current needs.

01

Forming

Team comes together, roles unclear, high dependence on leader

02

Storming

Conflict emerges, different working styles clash, critical leadership moment

03

Norming

Team settles, norms established, collaboration improves significantly

04

Performing Recommended Goal

High performance, trust established, team works independently and effectively

The Four Pillars of Every Project Team.

Regardless of project size or sector, every successful project team has four core roles. Understanding each role — and the responsibilities that come with it — is the first step toward building a team that delivers.

Project Sponsor

Strategic Oversight & Authority

The Project Sponsor is the executive champion of the project. They provide the resources, remove organisational blockers, and hold ultimate accountability for the business case. In Irish charities, this is often the CEO or board chair.

  • Approves the project charter and budget
  • Resolves escalated issues and decisions
  • Ensures alignment with strategic goals
Project Manager

Day-to-Day Delivery & Coordination

The Project Manager is responsible for planning, executing, and closing the project. They coordinate the team, manage risks, communicate with stakeholders, and keep the project on track against scope, time, and cost constraints.

  • Develops and maintains the project plan
  • Manages team performance and wellbeing
  • Reports progress to the project sponsor
Team Members

Technical Delivery & Execution

Team Members are the specialists who deliver the actual work of the project. In Irish SMEs and charities, team members often wear multiple hats — combining project work with operational responsibilities. This dual role requires careful workload management.

  • Completes assigned work packages on time
  • Raises issues and risks early to the PM
  • Contributes knowledge and expertise
Stakeholders

Interest, Influence & Oversight

Stakeholders are individuals or groups who affect or are affected by the project. Effective stakeholder management — identifying, analysing, and engaging stakeholders throughout the project — is one of the most critical skills in project management according to the PMBOK Guide.

  • Provides requirements and feedback
  • Reviews and approves key deliverables
  • Represents external interests and needs

Three Leadership Approaches That Drive Project Success.

There is no single correct leadership style in project management. The most effective leaders adapt their approach to the needs of the team, the project phase, and the organisational context.

Servant Leadership

Best for Agile Teams

Servant leadership, popularised by Greenleaf (1977) and widely adopted in Agile project environments, inverts the traditional leadership hierarchy. The leader's primary role is to serve the team — removing blockers, providing resources, and creating the conditions for team members to do their best work. This style is particularly effective in Irish charities where staff motivation is often intrinsic rather than financial.

Empowerment over authority

Democratic Leadership

Best for Creative Projects

Democratic or participative leadership involves the team actively in decision making. The project manager facilitates discussion, values diverse input, and builds consensus before acting. While this approach can slow decision making, research by Bass and Riggio (2006) shows it consistently produces higher team commitment and lower staff turnover — both critical concerns for Irish charities managing volunteer and part-time teams.

Collaboration over direction

Transformational Leadership

Best for Change Projects

Transformational leadership, first theorised by Burns (1978) and extended by Bass (1985), centres on inspiring teams toward a compelling vision of the future. Transformational leaders motivate through meaning rather than incentive, making this style especially powerful in mission-driven organisations such as Irish charities and social enterprises where teams are united by a shared purpose.

Vision over transaction
Leadership Style Effectiveness by Project Type
Source: Northouse (2021) — adapted
Servant — Agile
92%
Democratic — Creative
85%
Transformational — Change
88%
Servant — Charity
90%
Democratic — SME
78%
Transform. — Social Ent.
94%

Building Teams in the Irish Organisational Context.

Ireland's organisational culture presents unique dynamics for project managers. Research by Hofstede (2010) places Ireland as a relatively low power-distance, individualistic, and uncertainty-avoiding culture — traits that favour participative leadership, clear role definition, and transparent communication in project teams.

For Irish small businesses, team dynamics are often shaped by close personal relationships, informal communication styles, and flat hierarchies. Project managers in this context must balance the informality that drives engagement with the structure that drives delivery. The Hybrid methodology, which combines Agile flexibility with PRINCE2 governance, tends to work particularly well in this environment.

Irish charities face additional complexity in team management — balancing paid staff with volunteers, managing diverse skill sets, and maintaining team motivation in the absence of financial incentives. The Charities Institute Ireland (2022) recommends that charity project teams receive explicit role clarity, regular recognition, and clear links between their work and organisational mission.

What Derails Irish Project Teams

Team Risk
0%
Poor Communication0%
Unclear Roles0%
Resource Shortage0%
Leadership Issues0%
Source: Enterprise Ireland (2022) — adapted for Irish SME context
The strength of the team is each individual member. The strength of each member is the team.
— Phil Jackson, commonly cited in team management literature
4 Roles
Core project team roles defined
3 Styles
Leadership approaches covered
0%
of PM success linked to people — PMI Pulse 2023
0+
Free team tools and templates

See Great Team Leadership in Practice.

Watch this TED Talk by Simon Sinek on what makes a great leader — directly applicable to project team leadership in Irish organisations.

For further academic reading on leadership theory, visit pmi.org or access Northouse (2021) Leadership: Theory and Practice through your institution's library.

Go Deeper.

WRITTEN

Leadership: Theory and Practice

Northouse (2021) — the world's best-selling academic leadership textbook. Preview chapters free via Google Books, or order through your institution's library.

Preview on Google Books
AUDIO

Projectified® — The Official PMI Podcast

PMI's official podcast featuring real project professionals on leadership, teams, and delivery. Available free on Spotify, Apple Podcasts and the PMI website.

Listen on PMI.org
TEMPLATE

Team Roles and Responsibilities Matrix

A free RACI matrix template for defining and communicating team roles on your next Irish project.

⬇ Download free PDF

Project Smart Ireland — Delivering Better Projects for Irish Business and Charities

Created for educational purposes as part of an MSc in Project Management